Apartment conditions under investigation

EVANSTON — A local couple with disabilities say they have been struggling to get their building manager and apartment complex owner to respond to work orders for repairs. Karen and Steven McCoin have lived in the Wentworth Apartments at 96 E. Hayden Ave. for nearly four years. They reached out to the Herald, they said, after “getting nowhere” with management and ownership.

“The mold is in every window and on the bathroom floor around the toilet,” Karen McCoin said. “We were told to clean the mold up ourselves with Clorox, vinegar and water solutions or with Lysol Mold to wipe it away, but it keeps coming back even after using those solutions. The manager at that time … said she called the owner, Randale Cottam. [The manager] told me that Randale said, ‘If we weren’t happy with the apartment, we could move.’”